You can return or exchange the product within 14 days of receipt if it is not worn, damaged, or altered.
- The product must be in its original packaging.
- All labels, tags, and certificates (if applicable) must be preserved.
- Products with custom engravings or custom designs are not accepted for return.
1. Call us or write via the feedback form/messenger. Tell us the reason for the return and the order number.
2. Prepare the product
- Make sure that the product is in its original condition: no signs of wear, with tags, seals, and in its original packaging.
- Attach a receipt or document confirming the purchase.
3. Arrange the delivery
- The manager will coordinate the date and method of delivery with you.
- You can use a courier service or mail.
- The cost of shipping depends on the return conditions (please contact the manager for details).
After receiving and checking the product, we will contact you and refund your money in a convenient way for you, or offer a replacement product.
You can return or exchange the product within 14 days, provided that it retains its original appearance, packaging, and documents. We will check the product and refund your money in a convenient way or offer a replacement.
Return and Exchange Policy
Terms of return and exchange
Conditions
Making a refund
Verification and refund of funds
